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Membership and Customer Service Manager

Based at the National Watersports Centre, Holme Pierrepont
Salary £25-30K dependent upon experience

British Canoeing (formally the BCU) is the National Governing Body for Canoeing encompassing Canoe England and the GB Canoeing Team.  This is an exciting time to join our organisation as we look to capitalise on our success and further develop a strong commercial strategy.

We are looking for someone who can lead and develop membership growth and development through proactive customer relationship management and leadership and direction of the customer service team.

You will use your knowledge of professional membership to input into a strategic review of processes and procedures and will analyse membership data to help inform membership growth and retention strategies. This position will oversee the membership section of the membership database so strong IT skills and experience of producing and analysing data is essential.

You will need to have excellent written and verbal communication skills, and will have the ability to build rapport; together with an ability to challenge and question processes.  You will also be creative with the ability to develop ideas and translate them into plans, procedures and actions.

This is a key role for our organisation and, as such, we require an individual who has a good understanding of the commercial landscape for British Sport.

To apply, please send a covering letter and CV to:
HR Department, British Canoeing, National Water sports Centre, Adbolton Lane, Holme Pierrepont, Nottingham, NG12 2LU. Email hradmin@bcu.org.uk.

A Job Description can be found on our website at www.bcu.org.uk

Closing date for applications is Friday 7th October 2014
British Canoeing is an equal opportunity employer

Job description and Person Specification

Residential Care Workers
Crisis Intervention Centre, Shropshire
Closing Date: 2nd October 2014

We are looking for motivated people who wish to work with Children and Young People with emotional and behavioral difficulties.

You will be expected to engage with the young people and Contribute to outdoor activity sessions .  It would be desirable to have NVQ3, or working towards QCF children and young people however not essential we provide all training for this role.

We complete a range of activities with the children such as canoeing, mountain climbing and camping so you need to want to partake in all of these activities

If you are interested please contact Colleen Butler for an Application Pack and further info and quote REF525.

                           Keys Childcare is an Equal Opportunity Employer and positively welcomes
                     applications from ethnic minority groups who are under-represented in our service.

UKBA Points based System

As part of this reform the UK Border Agency (http://www.ukba.homeoffice.gov.uk/) has introduced a points system so that those coaches we need from abroad can work in Britain.  The UKBA has recognised the BCU as the governing body for setting the endorsement requirements and issuing endorsements for coaches in canoeing

There are now two categories in which sports people and coaches can enter the UK and work in a professional capacity in canoeing. The two categories are known as Skilled Tier 2 (sportspeople) and Temporary Tier 5 (sporting)

The sportspersons category of Skilled Tier 2 (sportspeople) of the Points Based System is for elite sports people and coaches who are internationally established at the highest level, whose employment will make a significant contribution to the development of their sport at the highest level in the UK and who intend to base themselves in the Uk

The sportspersons category of Temporary Tier 5 (sporting) of the Points Based System is for internationally established sports people at the highest level in their sport and/or whose employment will make a significant contribution to the development and operation of that particular sport in the UK.  It is also for coaches who must be suitably qualified to fulfil the role in question.  This category is for temporary workers who come to the United Kingdom for up to 12 months
The UK Border Agency website explains how your organisation should apply for a licence to be on the register of sponsors for the points-based system. 
You can go to the following website link to learn more and understand the process
http://www.ukba.homeoffice.gov.uk/ > Home > For employers and sponsors > Points-based system > Sponsoring migrants > Applying for a licence

For more details click here